Human Resource Officer or Executive Assistant

Overseeing the daily office activities of fifteen (15) team members
Assisted in the development of company policies for accreditation purposes
Training and orientation of new staff
Assisting in the recruitment and selection process
Assisting in the development of job descriptions
Maintaining and keeping track of all records and ensuring their confidentiality is not compromised
Conducting annual performance appraisals
The maintenance, retrieval, and storage of an accurate computerised filing system for a variety of medical staff and patients
Establishing and maintaining relationships with customers
Maintaining quality service by establishing and enforcing organizational standards
Produced reports based on the findings of investigations and complaints received
Transcribed medical letters and other relevant documents
Maintenance of office supplies
Processed tax, and developed a salary tracker for NIS purposes

Drafted, constructed, and proofread letters and memos as required
Provide full secretarial support to consultants
Dealt with telephone calls
Managed day-to-day running of the cardiac lab
Transcribed medical records
Handled and processed customer queries and claims within a stipulated time frame

Assisted delegates in preparation for training
Maintained an effective stock control system
Record Management
Supported the identification of dependable and cost-effective vendors for various services and maintained a schedule of alternate vendors and accounts