Job vacancy Store Manager

Job Summary:
Responsible for overseeing the day-to-day operations, ensuring a smooth and efficient workflow, and delivering exceptional customer service. Tasked with managing a team, implementing operational strategies, and achieving financial targets. Your leadership and organizational skills will play a key role in maintaining high standards and contributing to its overall success.

Job Responsibilities:

Store Manager is responsible for rostering of staff

Team Management:

• Recruit, train, and supervise store staff.
• Foster a positive work environment that promotes teamwork and motivates employees.
• Schedule and allocate tasks to ensure proper coverage and efficient use of resources.
• Conduct regular performance evaluations and provide feedback for continuous improvement.

Operational Excellence:

• Oversee day-to-day store operations, including opening and closing procedures, scheduling and maintenance
• Monitor inventory levels and coordinate with the purchasing department to maintain optimal stock levels.
• Implement and enforce store policies and procedures.
• Ensure compliance with health and safety regulations.

Customer Service:

• Foster a customer-centric culture among staff.
• Address and resolve customer complaints and issues in a timely and effective manner.
• Train employees in providing excellent customer service.

Sales and Financial Management:

• Set and achieve sales targets and other key performance indicators.
• Analyze sales data to identify trends and opportunities for improvement.
• Manage budgets, control expenses, and maximize profitability.
• Collaborate with the marketing department on promotions and merchandising strategies.

Visual Merchandising:

• Oversee the layout and visual presentation of products in the store.
• Ensure that displays are attractive, organized, and in line with company standards.
• Implement strategies to enhance the overall shopping experience for customers.

Security and Loss Prevention:

• Implement security measures to prevent theft and loss.
• Collaborate with security personnel and utilize surveillance systems effectively.

Communication and Reporting:

• Communicate regularly with upper management, providing updates on store performance.
• Prepare and submit reports on sales, expenses, and other relevant metrics.

Job Requirements:

• Bachelor’s degree in Business Administration, or related field
• Knowledge of retail or supermarket operations
• At Proven experience as a store manager or in a similar managerial role within the retail industry.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• In-depth knowledge of retail operations and management principles.
• Familiarity with inventory management and point-of-sale systems.
• Ability to analyze data and make data-driven decisions.
• Knowledge of health and safety regulations.
• Availability to work flexible hours, including weekends and holidays.

Job Ref: LA

16,000 - 20,000 (TTD)

1 May, 2024 (4 days left)